A 99.9% Server Uptime
The benefit of establishing your own shared hosting platform is that you do not have to be worried about compatibility – you design a given set of software tools in such a way so as to work with a defined set of hardware components. The outcome is something much more steady and dependable, since there are much less potential chances of failure. We have set up our cloud hosting platform using tried and trusted hardware components and a strongly customized version of SELinux so as to create an absolutely safe environment for your personal websites.
That is why, with each of our Linux shared hosting packages plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also set up our own internal network in all our datacenters. Everything is based on top–quality hardware delivered by Juniper. And on every router, we have put a firewall with a complex algorithm so as to filter all questionable requests.
Hence, in all our datacenters – in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re unhappy with our hosting services, or if you find them insufficient, or if you decide that you must have a Linux VPS hosting packages instead of a cloud hosting plan – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have total control of your domains even if you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive a response, you probably know how maddening this can be, even more so when your web site is at stake. This is why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be at your disposal and they will answer you in under 60 minutes. And the best thing is that their average ticket response time is well under 20 minutes!