Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction guarantee with all of our Linux shared hosting packages packages, meaning that each help request you submit is going to be responded to in only one hour max. Our support company members have been qualified to efficiently deal with any case and to offer you well–timed information on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any issue you could have in connection with our services. We have now techs present on a regular basis to give solutions at any time when required. You can utilize the ticket system or drop an email any time, or pick–up the telephone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while performing tasks within the Control Panel, you can always press the Help key and pick your concern in the selection of articles or blog posts that will come up. We have also turned most of the posts into movies. The list of educational videos will come up if you click on the Videos key available in each section.