1 hour ticket response
We are specialized in supplying a rapid and accurate response to every tech support ticket sent by a client. Our experienced client care team members will examine your query and will offer you the most effective solution. We offer a 1–hour response time guarantee for all support tickets. In fact, the average response time has proven to be twenty minutes.
An Exceptional Support Service
We have a team of web hosting support techs who are prepared to respond to all your inquiries anytime you are in need of help. The vast majority of our customer service technicians have lots of years of experience in the Linux shared hosting packages industry, which suggests that you can always rely on swift and in–depth answers to your inquiries.
An Easy–to–Navigate Help Center
In the Control Panel you will find an intuitive Help section where you can get quick tips on how you can use our web hosting services. You can find the answers to your queries in the F.A.Q. section, see more tips in the web hosting account administration articles or watch our step–by–step video tutorials.